Most unhappy cafe guests leave without saying a word
Right now, your dissatisfied guests are either walking out silently or venting on Google — and you have no idea what went wrong or who to fix it for. Feedaura gives you a lightweight, always-on feedback channel that catches those moments at the counter, the table, or the door before they become one-star reviews.
Summit Conference
How was your experience? We'd love to hear from you.
Collect via link, QR, or embedded widget
Multi-channel
Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.
Standalone link
QR code
1-script embed
AI groups open-text responses automatically
Thematic AI
Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.
Sentiment detection
Theme clustering
Weekly AI report
Responses translated to English automatically
Multilingual
Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.
Auto-translate
30+ languages
Unified dashboard
14+
field types
60s
to go live
∞
industries
What You Get with Feedaura
Built for teams who take feedback seriously
Catch complaints before they hit Google
QR codes printed on receipts, table cards, or takeaway cups route feedback directly to your dashboard
Negative sentiment triggers an instant Telegram or Discord alert so you can follow up before the guest leaves
AI refines incomplete submissions so 'coffee was meh' becomes an actionable insight about temperature or consistency
Know exactly what your regulars want next
Auto-tagging separates menu feedback from service feedback from atmosphere feedback without manual sorting
Sentiment scoring shows whether a topic like 'seating' is loved or a recurring frustration across different visit times
Weekly AI summaries surface the top 3 things your guests want changed or kept — written in plain language, not charts
Spot the shift that killed your Saturday score
Filter feedback by day, time window, or location to isolate staff shift or menu change impact
Source metadata shows whether complaints cluster around your walk-in counter versus your seated area
Trend lines expose whether a recurring issue is getting better or quietly getting worse week on week
Understand tourists and locals in their own language
AI translation handles 30+ languages with no manual review required from your team
Location metadata on submissions helps you separate local regulars from one-time visitors in your analysis
Multilingual feedback is tagged and scored the same way as English submissions — no gaps in your insight data
Transform Feedback into Growth
Our AI-powered platform delivers measurable results that drive business success
How It Works
Up and running in minutes, not months
Generate your QR code
Create a feedback form in Feedaura and download a QR code sized for table cards, till receipts, or your takeaway packaging in under two minutes.
Place it where guests pause
Print the QR code and place it at the counter, on tables, or on cup sleeves — anywhere a guest naturally has 20 seconds and their phone in hand.
Receive real-time alerts
Connect your Telegram or Discord so critical negative feedback fires an instant alert to you or your floor manager the moment a guest submits it.
Review your weekly summary
Read your AI-generated weekly digest every Monday morning to see what changed, what recurring issues need fixing, and what your guests are asking for next.
Who is this built for?
Frequently Asked Questions
Everything you need to know
Also relevant
A feedback tool for cafes that tells you what your guests won't say out loud
Every week you run without a structured feedback channel is another week of fixable problems compounding into lost regulars and public reviews you cannot take down.