Know Why Guests Leave Before They Stop Coming Back
Guest feedback and survey tools for restaurants should tell you what your staff cannot — which dishes disappoint, which moments frustrate, and which visits end in silence. Feedaura collects, translates, and summarizes every signal so your team acts on data, not gut feel.
Summit Conference
How was your experience? We'd love to hear from you.
Collect via link, QR, or embedded widget
Multi-channel
Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.
Standalone link
QR code
1-script embed
AI groups open-text responses automatically
Thematic AI
Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.
Sentiment detection
Theme clustering
Weekly AI report
Responses translated to English automatically
Multilingual
Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.
Auto-translate
30+ languages
Unified dashboard
14+
field types
60s
to go live
∞
industries
What You Get with Feedaura
Built for teams who take feedback seriously
Capture Feedback at Every Touchpoint
QR codes deployable on menus, receipts, and table tents in minutes
Standalone survey links for post-visit email and SMS follow-ups
All responses consolidated in one dashboard regardless of collection source
AI That Understands Dining Complaints
Auto-tagging across dining-specific categories without manual configuration
Sentiment scoring distinguishes frustrated guests from neutral observers
Fragmented or short responses are refined into actionable feedback automatically
Weekly Insight Reports Built for Operators
Weekly AI summaries with suggested operational changes and priorities
Trend detection flags recurring complaints before they compound into lost revenue
Shareable reports keep front-of-house managers and owners aligned on the same data
Real-Time Alerts on Critical Guest Moments
Instant critical-feedback alerts delivered to Discord or Telegram channels
Filter alert thresholds by sentiment score so only high-priority signals fire
Location and session metadata included so your team knows exactly which shift or table
Transform Feedback into Growth
Our AI-powered platform delivers measurable results that drive business success
How It Works
Up and running in minutes, not months
Deploy in 60 Seconds
You add one script tag to your ordering site or reservation page and your feedback widget goes live without touching your kitchen display or POS system.
Print Your QR Codes
You generate table-ready QR codes from your dashboard and place them on menus, receipts, or table tents so every guest has a frictionless way to respond.
AI Processes Every Response
Feedaura automatically translates, tags, and scores each submission the moment it arrives, so your inbox stays organized without any manual triage.
Act on Weekly Summaries
You review your AI-generated weekly insight report, see which issues are trending, and share suggested changes with your kitchen and floor teams.
Who is this built for?
Frequently Asked Questions
Everything you need to know
Also relevant
Guest Feedback and Survey Tools for Restaurants That Actually Change How You Operate
Set up your first feedback channel today and start seeing what your guests experience but never say out loud.