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Manage your hotel feedback intelligently

Stop relying purely on TripAdvisor. Capture hotel feedback while they are still on the property to fix issues before they become bad reviews. It's the best tool for hotel feedback.

+40 more

Summit Conference

How was your experience? We'd love to hear from you.

Collect via link, QR, or embedded widget

Multi-channel

Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.

Standalone link

QR code

1-script embed

AI groups open-text responses automatically

Thematic AI

Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.

Sentiment detection

Theme clustering

Weekly AI report

Responses translated to English automatically

Multilingual

Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.

Auto-translate

30+ languages

Unified dashboard

14+

field types

60s

to go live

industries

What You Get with Feedaura

Built for teams who take feedback seriously

Catch Detractors Early

Real-time alerts for low ratings.

QR code accessibility in lobbies or rooms.

AI tags 'cleanliness' or 'staff' issues without manual reading.

Deep AI Insights

Identifies common threads automatically.

No manual reading of 100s of responses.

Export beautifully formatted reports to CSV/PDF.

In-Stay & Checkout Collection

Embed QR codes in rooms or the lobby for instant access.

Send standalone links right after the guest checks out.

Collect hospitality feedback exactly when it matters.

Hospitality AI Analysis

Sorts feedback into categories like 'cleaning', 'staff', 'food'.

Instantly alerts you to negative guest sentiment.

Understand what drives 5-star reviews automatically.

Transform Feedback into Growth

Our AI-powered platform delivers measurable results that drive business success

2,500+
Feedback analyzed
93%
Insight accuracy
+52%
Customer retention
37%
ROI increase

How It Works

Up and running in minutes, not months

01

Create Form

Add hotel branding.

02

Place QR

In room directories.

03

Service Alerts

Focus on the low scores immediately.

04

Enhance

Recover the guest experience before checkout.

For Hospitality

Who is this built for?

Perfect for hotel managers, concierge teams, and resort owners who want to catch negative feedback before checkout and boost their overall TripAdvisor ratings.

Frequently Asked Questions

Everything you need to know

Also relevant

Protect your hotel's reputation.

Collect the best hotel feedback from your guests.