Collect Customer Feedback Before They Quietly Leave
Most customers don't complain - they just churn. Feedaura makes it easy to collect feedback at the moments that matter and lets AI tell you what's putting retention at risk.
Summit Conference
How was your experience? We'd love to hear from you.
Collect via link, QR, or embedded widget
Multi-channel
Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.
Standalone link
QR code
1-script embed
AI groups open-text responses automatically
Thematic AI
Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.
Sentiment detection
Theme clustering
Weekly AI report
Responses translated to English automatically
Multilingual
Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.
Auto-translate
30+ languages
Unified dashboard
14+
field types
60s
to go live
∞
industries
What You Get with Feedaura
Built for teams who take feedback seriously
Collect at Every Customer Touchpoint
Post-purchase widget triggers automatically after checkout.
Share a feedback link in support follow-up emails.
Collect on cancellation and downgrade flows - when it matters most.
AI Spots Churn Signals Before You Do
Negative sentiment patterns flagged in real time.
Top complaints ranked by frequency - not just the loudest voice.
Identifies what happy customers have in common too.
From Feedback to Action
Prioritized insight list - what to fix for maximum retention impact.
Exportable CSAT and sentiment reports for leadership.
Track whether satisfaction improves after you make changes.
Connects to Your CX Stack
Push to Jira or Notion via Zapier - no copy-pasting.
Custom triggers based on customer actions or lifecycle stage.
Transform Feedback into Growth
Our AI-powered platform delivers measurable results that drive business success
How It Works
Up and running in minutes, not months
Set up in minutes
Install the widget or copy your form URL. Configure which customer moments trigger collection.
Customers share naturally
Non-intrusive prompts at checkout, support follow-up, or cancellation - no dedicated survey needed.
AI identifies patterns
Every response tagged by theme, scored for sentiment, and ranked by impact on retention.
You keep more customers
Fix what's causing dissatisfaction before it becomes churn.
Who is this built for?
More About This Solution
Deep-dive context to help you make the right call
Collect user feedback natively in your product
For SaaS companies, the ability to collect user feedback natively within the application is a competitive advantage. Feedaura's in-app widgets allow you to trigger specific questions based on user behavior—such as after a user completes a major task or interacts with a new feature. This ensures that the feedback you collect is high-intent and directly related to the user's current experience, providing a level of detail that email-based surveys simply cannot match.
By choosing Feedaura to collect user feedback, you gain access to our powerful AI analysis engine. Every submission is automatically tagged by topic and sentiment, allowing you to see patterns across your entire user base. Whether you need to identify UX friction points or prioritize the next item on your product roadmap, our platform turns raw user responses into a prioritized list of actionable insights, helping your product team move faster and with more confidence.
Frequently Asked Questions
Everything you need to know
Know why customers stay - and why they leave
Collect feedback at every key touchpoint. AI tells you what's hurting retention. You fix it.
No credit card required