NPS That Tells You What to Fix Next
The best NPS survey tools for SaaS products don't just collect scores — they explain the number. Feedaura's AI tags every response by topic and sentiment so your team acts on signal, not gut feel.
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Collect via link, QR, or embedded widget
Multi-channel
Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.
Standalone link
QR code
1-script embed
AI groups open-text responses automatically
Thematic AI
Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.
Sentiment detection
Theme clustering
Weekly AI report
Responses translated to English automatically
Multilingual
Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.
Auto-translate
30+ languages
Unified dashboard
14+
field types
60s
to go live
∞
industries
What You Get with Feedaura
Built for teams who take feedback seriously
AI-Decoded NPS Responses
Auto-tags detractor responses by root cause category
Sentiment scoring separates frustrated churn risk from mild dissatisfaction
Weekly AI summaries translate NPS trends into specific product recommendations
Real-Time Detractor Alerts
Fires alerts only on critical negative submissions, not every response
Alert payload includes score, comment, source page, and OS context
Configurable thresholds so growth and support teams see what matters to them
Segmented NPS Analytics
Deep-filter by sentiment, category, source page, and geography simultaneously
Keyword search across all open-ended responses in real time
Track score movement over time with trend lines per segment
AI-Suggested Roadmap Actions
Roadmap suggestions ranked by frequency and sentiment severity
Separates quick-fix UX issues from deeper structural product problems
Exportable insight reports ready for stakeholder reviews
Transform Feedback into Growth
Our AI-powered platform delivers measurable results that drive business success
How It Works
Up and running in minutes, not months
Install in 60 Seconds
Paste one script tag into your SaaS product and the feedback widget goes live without touching your Core Web Vitals.
Configure Your NPS Survey
Set your NPS question, follow-up prompt, and trigger logic — by page, session depth, or event — directly from the dashboard.
AI Processes Every Response
As responses arrive, Feedaura's AI translates, refines, tags, and scores each submission automatically in the background.
Act on Weekly Insight Reports
Every week, your team receives a prioritized summary of NPS trends, detractor themes, and AI-recommended next steps.
Who is this built for?
Frequently Asked Questions
Everything you need to know
Also relevant
The Best NPS Survey Tool for SaaS Products Turns Every Score Into a Next Step
Start collecting in-product NPS responses today and let AI do the analysis your team does not have time for.