How quickly does feedback appear after a customer submits?

Instantly. Real time feedback from customers appears in your dashboard the moment it is submitted, with sentiment scoring, topic tags, and source metadata already applied. There is no processing delay or batch window.

What is the difference between this and a standard survey tool?

Survey tools ask scheduled questions and batch results for later review. Feedaura collects feedback continuously and passively — customers submit when something happens, and your team sees it immediately with full context and AI-generated tagging.

Do we need engineering resources to get set up?

No. One script tag embeds the widget and you are live in under 60 seconds. For off-product collection — events, email campaigns, offline touchpoints — you can share a form link or QR code without touching your codebase.

How does Feedaura handle feedback submitted in languages we do not speak?

Feedaura automatically detects and translates submissions from 30-plus languages before any analysis runs. Your team reads everything in a single language and the AI tags sentiment and topics accurately regardless of the original submission language.

Will the widget affect our site performance or Core Web Vitals scores?

No. The widget is under 15KB, loads asynchronously, and has zero measurable impact on Core Web Vitals. It was built to run on production sites without any performance tradeoff.

Can we get notified immediately when a customer leaves negative feedback?

Yes. Feedaura fires real-time alerts to Discord and Telegram the moment a high-negative submission arrives, including the full verbatim, source page, and device context. You do not need to monitor the dashboard to catch critical signals.

For Product, CX, and Growth Teams

Real-Time Feedback Software: Collect and Analyze Customer Responses Instantly

Name: Real-Time Feedback Software | Act on Signals Before They Churn | Feedaura
Brand: Feedaura

Real time feedback from customers means nothing if it takes days to surface — by then the churn decision is already made. Feedaura captures, translates, and tags every submission the moment it arrives so your team can move on signals, not summaries from last week.

Start collecting feedback now

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Collect via link, QR, or embedded widget

Multi-channel

Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.

Standalone link

QR code

1-script embed

AI groups open-text responses automatically

Thematic AI

Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.

Sentiment detection

Theme clustering

Weekly AI report

Responses translated to English automatically

Multilingual

Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.

Auto-translate

30+ languages

Unified dashboard

14+

field types

60s

to go live

∞

industries

15kbGzipped Size

0Impact on Web Vitals

100%Customizable

What You Get with Feedaura

Built for teams who take feedback seriously

Every Submission Live the Second It Arrives

Real time feedback from customers lands in your dashboard instantly — tagged by topic and sentiment, with source page and device context already attached. No exports, no waiting, no manual triage before your team can read it.

Live dashboard updates on every new submission without a page refresh

Source page, location, OS, and browser captured automatically

Filter by sentiment, category, or keyword the moment data exists

AI That Makes Raw Feedback Immediately Usable

Customers rarely articulate problems cleanly — they fragment, they vent, they abandon mid-thought. Feedaura's AI refines every submission, auto-tags it by topic and sentiment, and packages the week's signals into a summary your team can act on without a data analyst.

Auto-tagging across bugs, pricing, UI friction, and CRO issues

Sentiment scoring on every response — positive, neutral, or frustrated

Weekly AI insight summaries with suggested next actions

Instant Alerts Before the Damage Spreads

Critical negative feedback does not wait for your Monday standup, and neither should your team. Feedaura fires real-time Discord and Telegram alerts the moment a frustrated customer submits — with their verbatim, location, and the exact page they were on.

Alerts fire instantly on high-negative sentiment submissions

Full context in every alert: verbatim, source page, OS, and location

No webhook setup or third-party middleware required

Collect Anywhere Without Slowing Anything Down

Embed a widget, share a link, or drop a QR code — Feedaura meets customers where they are and collects across 30-plus languages without adding friction to your product or hurting your performance scores.

Under 15KB widget with zero Core Web Vitals impact

Standalone form links and QR codes for off-product touchpoints

Automatic translation from 30-plus languages before any analysis runs

Transform Feedback into Growth

Our AI-powered platform delivers measurable results that drive business success

10,000+

Feedback analyzed

97%

Insight accuracy

+25%

Customer retention

+15%

ROI increase

How It Works

Up and running in minutes, not months

STEP 01

Embed or Share

Add one script tag to your site or share a standalone form link and your feedback channel is live in under 60 seconds.

STEP 02

Customers Submit Instantly

Visitors submit feedback in their own language, from any device, at the exact moment they experience something worth flagging.

STEP 03

AI Tags Every Response

Feedaura translates, refines, and auto-tags each submission by topic and sentiment so your dashboard is always analysis-ready.

STEP 04

Act on Signals, Not Backlogs

Review live submissions, respond to real-time alerts, and use weekly AI summaries to make decisions the same week the feedback arrives.

For Product, CX, and Growth Teams

Who is this built for?

Built for product managers, CX leads, and growth teams making decisions on stale data — dealing with low survey response rates, no visibility into what customers felt in the moment, feedback scattered across support tickets and emails, and no fast path from signal to action.

Frequently Asked Questions

Everything you need to know

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Real time feedback from customers, starting today

Real Time Feedback From Customers, Starting Today

The longer you wait to collect feedback in the moment, the more decisions you make on assumptions instead of signals.

Start collecting for free

No credit card required · Live in under 60 seconds