Gather the best guest feedback for hotel
Build sleek, mobile-friendly forms to capture guest feedback for hotel directly via SMS or email right after checkout. It's the ultimate tool for guest feedback for hotel.
Summit Conference
How was your experience? We'd love to hear from you.
Collect via link, QR, or embedded widget
Multi-channel
Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.
Standalone link
QR code
1-script embed
AI groups open-text responses automatically
Thematic AI
Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.
Sentiment detection
Theme clustering
Weekly AI report
Responses translated to English automatically
Multilingual
Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.
Auto-translate
30+ languages
Unified dashboard
14+
field types
60s
to go live
∞
industries
What You Get with Feedaura
Built for teams who take feedback seriously
Post-checkout perfection
Link directly in your PMS follow-up emails.
High conversion UX.
Supports multiple languages automatically.
Deep AI Insights
Identifies common threads automatically.
No manual reading of 100s of responses.
Export beautifully formatted reports to CSV/PDF.
In-Stay & Checkout Collection
Embed QR codes in rooms or the lobby for instant access.
Send standalone links right after the guest checks out.
Collect hospitality feedback exactly when it matters.
Hospitality AI Analysis
Sorts feedback into categories like 'cleaning', 'staff', 'food'.
Instantly alerts you to negative guest sentiment.
Understand what drives 5-star reviews automatically.
Transform Feedback into Growth
Our AI-powered platform delivers measurable results that drive business success
How It Works
Up and running in minutes, not months
Build
Use templates.
Send
Via email PMS system.
Analyze
See scores climb.
Act
Reward great staff.
Who is this built for?
Frequently Asked Questions
Everything you need to know
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