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Gather the best guest feedback for hotel

Build sleek, mobile-friendly forms to capture guest feedback for hotel directly via SMS or email right after checkout. It's the ultimate tool for guest feedback for hotel.

+40 more

Summit Conference

How was your experience? We'd love to hear from you.

Collect via link, QR, or embedded widget

Multi-channel

Share a standalone link, print a QR code, or embed with one script tag — responses land in the same dashboard regardless of source.

Standalone link

QR code

1-script embed

AI groups open-text responses automatically

Thematic AI

Sentiment detection and thematic categorisation run on every response. No manual tagging or spreadsheet exports needed.

Sentiment detection

Theme clustering

Weekly AI report

Responses translated to English automatically

Multilingual

Attendees reply in any language — Feedaura translates everything to English before analysis so insights are always readable.

Auto-translate

30+ languages

Unified dashboard

14+

field types

60s

to go live

industries

What You Get with Feedaura

Built for teams who take feedback seriously

Post-checkout perfection

Link directly in your PMS follow-up emails.

High conversion UX.

Supports multiple languages automatically.

Deep AI Insights

Identifies common threads automatically.

No manual reading of 100s of responses.

Export beautifully formatted reports to CSV/PDF.

In-Stay & Checkout Collection

Embed QR codes in rooms or the lobby for instant access.

Send standalone links right after the guest checks out.

Collect hospitality feedback exactly when it matters.

Hospitality AI Analysis

Sorts feedback into categories like 'cleaning', 'staff', 'food'.

Instantly alerts you to negative guest sentiment.

Understand what drives 5-star reviews automatically.

Transform Feedback into Growth

Our AI-powered platform delivers measurable results that drive business success

2,500+
Feedback analyzed
93%
Insight accuracy
+52%
Customer retention
37%
ROI increase

How It Works

Up and running in minutes, not months

01

Build

Use templates.

02

Send

Via email PMS system.

03

Analyze

See scores climb.

04

Act

Reward great staff.

For Hospitality

Who is this built for?

Perfect for hotel managers, concierge teams, and resort owners who want to catch negative feedback before checkout and boost their overall TripAdvisor ratings.

Frequently Asked Questions

Everything you need to know

Also relevant

Start asking the right questions.

Get high conversion guest feedback for hotel.