The Best Customer Feedback Software Doesn't Just Collect - It Understands
Great feedback software does more than fill an inbox. Feedaura collects customer feedback from every channel and uses AI to tell you exactly what customers need next.
What You Get with Feedaura
Built for teams who take feedback seriously
Collect From Every Customer Touchpoint
Website widget captures in-context feedback without interrupting the experience.
External form URL works via email, Slack, WhatsApp, or any channel.
Import historical feedback from CSV to analyze what you already have.
AI That Does the Heavy Lifting
Reads and categorizes every open-ended response automatically.
Detects customer sentiment - positive, neutral, and negative - across all feedback.
Surfaces top issues without anyone on your team reading every reply.
Turn Feedback Into a Roadmap
Prioritized list of what to fix based on frequency and sentiment.
Trend tracking shows if customers are happier after you ship updates.
Export polished reports for executive or client reviews.
Global Customers, Understood
Supports 30+ languages - AI analyzes every language automatically.
No need for translation before analysis.
International feedback is weighted equally, not ignored.
How It Works
Up and running in minutes, not months
Set up in minutes
Create a project and install the widget or share your form URL. No developer needed.
Customers share feedback
Via widget, email link, or any channel. No login required for respondents.
AI reads and organizes everything
Every response categorized, scored, and grouped by theme automatically.
Your team acts with confidence
Data-backed priorities replace guesswork. You know exactly what customers want.
What makes the best customer feedback software
Frequently Asked Questions
Everything you need to know
Try the customer feedback software your team will actually use
Easy to set up, powerful AI analysis, and clear priorities. Feedaura is the feedback software teams actually stick with.
No credit card required · Free plan available